Legal
Cookie Policy
Last updated: October 6, 2026
This page explains the cookies and similar browser storage used on tryassistly.com and the web app at app.tryassistly.com, both run by Zigzag Technologies. We use none for advertising. Our Privacy Policy covers everything else.
1. Strictly necessary
These make the sites work and do not need your consent.
| Name | Where | Purpose | How long |
|---|---|---|---|
| Analytics choice (local storage) | Both sites | Remembers that you switched analytics off, so it stays off. | Until you clear it or switch analytics back on |
| Sign-in tokens (local storage) | app.tryassistly.com | Keeps you signed in to the web app. | Until you sign out |
| Sign-in and checkout progress (session storage) | app.tryassistly.com | Remembers where to send you after signing in, and the plan you picked at sign-up. | Until the tab is closed, or the step is finished |
2. Analytics, until you switch it off
We use PostHog (United States) to understand how the sites are used. Requests go through our own address, e.tryassistly.com, to PostHog. From your first visit, PostHog sets the storage below and records pages viewed and the buttons and links you use. It may also record the session (mouse movement, clicks, scrolling and page layout) so we can find broken or confusing screens. What you type into forms is always masked, and in the web app all page text is masked too, so recordings never contain your meetings, transcripts or answers. PostHog’s AI tools may review these masked recordings for us to spot errors and frustration. If you switch analytics off, PostHog sets no cookie, stores nothing on your device and records nothing. Visits are still counted without cookies, using a daily hash on the server that does not identify you over time.
| Name | Where | Purpose | How long |
|---|---|---|---|
| ph_* (cookie and local storage) | Both sites | PostHog product analytics: a random ID so we can count visits and see which pages and features are used. | Up to 1 year |
3. Embedded video
The product film on the homepage loads nothing from YouTube until you press play. It then loads from youtube-nocookie.com, and YouTube’s own policies apply to what it sets.
4. Third-party pages
Checkout runs on Stripe’s pages, and signing in with Google or Apple runs on theirs. Those services set their own cookies under their own policies.
5. Switching analytics off
In the web app, go to Settings → Your data → Cookie preferences and choose Turn off; you can switch it back on the same way. On this website, block or clear cookies and site data for tryassistly.com in your browser. You can also email us and we’ll delete the analytics data tied to you.
6. Contact
Questions go to support@tryassistly.com.